Shipping & returns

Shipping

Shipping starts at $8 for a single item and goes up a little with each extra item, depending on its size. Blankets add the most, clean-up cloths the least. Orders over $150 ship free. You will always see the exact shipping cost in your cart before you pay.

Our first drop is in production and is expected to arrive around Halloween 2026, with some pieces sooner. Orders for pieces still in production ship as soon as that run lands.

Returns and exchanges

Return & Refund Policy Last Updated: August 1, 2026 Thank you for shopping with RNSWER! Because many of our products feature limited prints and quantities, please review our return policy carefully before placing your order. All Sales Are Final RNSWER does not accept returns, exchanges, or cancellations. All sales are final. Please carefully review product descriptions, sizing information, colors, quantities, and your shipping information before completing your purchase. If you have an issue with your order, please reach out to us at rnswerllc@gmail.com. While we cannot guarantee a refund, return, or replacement, we want to hear from you if there is a problem with your order and will review the situation. Limited Prints Our limited-edition and limited-quantity prints are final sale. Because these products may not be restocked, we cannot offer returns, exchanges, or size swaps on limited prints. Bought the Wrong Size or Changed Your Mind? We understand that sometimes an item doesn't work out. Although RNSWER does not accept returns or exchanges, customers are welcome to join RNSWER VIP Facebook Group and post eligible items for buy, sell, or trade with other RNSWER fans. Any transaction arranged between members of RNSWER VIP is solely between the participating individuals. RNSWER is not responsible for payments, shipping, trades, disputes, lost packages, or the condition of products involved in member-to-member transactions. Items Damaged During Shipping We carefully prepare and package orders before shipment. Once an order has been accepted by the shipping carrier, its transportation and handling are outside of our direct control. If your package or merchandise is damaged while in transit through USPS, please contact USPS to determine whether the shipment is eligible for a damage claim and to begin the claims process. Please keep the damaged merchandise, original packaging, shipping box or mailer, and any other packaging materials, as USPS may require them when reviewing a claim. RNSWER cannot guarantee reimbursement or replacement for damage caused while a package is in the possession of the shipping carrier. Item Arrived With a Pre-Shipment Defect or Problem If you believe an item arrived with damage or a defect that was not caused during shipping, please email us directly at rnswerllc@gmail.com as soon as possible after receiving your order. Please include: -Your name -Order number -A description of the issue -Clear photos of the item and the affected area -Photos of the packaging when relevant We will review the information and work with you to determine an appropriate resolution. Incorrect Items If you receive an item that is different from what you ordered, please contact us at rnswerllc@gmail.com and include your order number and photos of the item received. We will review the issue and work with you to correct errors made during order fulfillment. Questions or Order Issues We're happy to help with questions about your order. Please contact: RNSWER Email: rnswerllc@gmail.com Website: rnswer.vercel.app By completing a purchase from RNSWER, you acknowledge that you have reviewed and agree to this Return & Refund Policy.

Where to reach us

RNSWER VIP Facebook Group: https://www.facebook.com/groups/2527720251069307 Email: rnswerllc@gmail.com